777cab Privacy Policy
Your personal information is completely safe with us. In this policy we make clear how 777cab collects, uses, and protects your information.
1. Introduction and Scope
777cab (referred to herein as "we", "us", or "the platform") is an online gaming service operated for users in Bangladesh. Protecting the privacy of your personal information is one of our highest priorities. This privacy policy describes what types of information we collect, why we collect it, how we use it, and what measures we take to protect your information.
This policy applies to the website https://777cab.lat and all related services. When you register on our platform, log in, or use any service, you will be considered to have automatically accepted this privacy policy.
Our services are for people aged 21 and above only. We do not knowingly collect information from minors.
2. What Information We Collect
We collect two types of information — information you provide directly, and information collected automatically while you use the platform.
Information Provided Directly
- Full name and date of birth
- Email address and mobile number
- National ID or passport information (for verification)
- Payment method details (bKash / Nagad / Rocket / Upay account numbers)
- Username and password you create yourself
- Messages sent via live chat or email
Automatically Collected Information
- IP address and geographic location (at country and city level)
- Browser type, operating system, and device information
- Time of site access, pages visited, and session duration
- Information obtained from cookies and similar tracking technologies
- Transaction history and gaming activity logs
- Referral source (how you arrived at our site)
3. Purpose of Using Information
We use the information we collect for specific and legitimate purposes. The purposes are detailed below:
| Purpose | Details | Legal Basis |
|---|---|---|
| Account Management | Registration, login, password recovery, and profile updates | Performance of contract |
| Identity Verification | KYC process, age confirmation, and fraud prevention | Legal obligation |
| Payment Processing | Deposits, withdrawals, and transaction verification | Performance of contract |
| Customer Service | Providing support via live chat and email | Legitimate interest |
| Security and Fraud Prevention | Detecting unusual activity and monitoring multiple accounts | Legitimate interest |
| Service Improvement | Analyzing user experience and improving the platform | Legitimate interest |
| Responsible Gaming | Identifying problematic gaming patterns and taking preventive measures | Legal obligation and legitimate interest |
| Promotional Communication | Informing about bonus offers and promotions (with consent only) | Consent |
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve your browsing experience.
Essential Cookies
Essential for login sessions, security tokens, and core functionality. Disabling these will prevent the site from working properly.
Functional Cookies
Used to remember your preferences, language settings, and previous activity.
Analytics Cookies
Used to analyze site traffic and improve service quality. These collect anonymous data.
Marketing Cookies
Used to display relevant offers based on your interests. You can control these from your browser settings.
You can control cookies at any time by changing your browser settings. However, disabling essential cookies may cause some services to not work properly.
5. Sharing Information with Third Parties
777cab never sells, rents, or commercially transfers your personal information to third parties. However, limited information may be shared in the specific circumstances below:
Payment Providers
Only the information necessary to complete transactions is shared with payment gateways such as bKash, Nagad, Rocket, and Upay. These third parties are governed by their own privacy policies.
Technology Service Providers
Operational information may be shared with technology partners who assist in running our platform. They work under our guidelines and data processing agreements.
Legal Authorities
If disclosure of information is required by legal obligation, court order, or regulatory directive, we will be obligated to provide information in compliance with applicable law.
Business Transfers
In the event of any merger, acquisition, or asset sale, user information may be transferred. In such cases, we will notify you in advance by email.
6. Data Storage and Security Measures
6.1 Retention Period
We retain your information only for as long as it is necessary or legally required:
- Active account information — for as long as the account remains active
- Transaction records — a minimum of five years after completion
- Identity verification documents — a minimum of five years after account closure
- Customer service communication records — two years
- Inactive accounts — automatically reviewed three years after the last login
6.2 Security Measures
To protect your information, we implement the following technical and organizational measures:
- SSL/TLS Encryption — for all data transmission
- Encrypted Database — for sensitive information
- Two-Factor Authentication — for account access
- Regular Security Audits — to test system vulnerabilities
- Access Controls — only authorized staff can view data
- Firewall and Intrusion Detection — to prevent unauthorized access
7. Your Rights and Choices
As a user of our platform, you have several important rights over your own information. You may exercise these rights at any time.
Right to Access
You have the right to know what information we hold about you and to receive a copy of it.
Right to Rectification
If your information is incorrect or incomplete, you have the right to request a correction.
Right to Erasure
In certain circumstances you may request that your information be deleted, though this may not be possible where legal obligations apply.
Right to Restrict Processing
You have the right to request that the use of your information be limited for specific purposes.
Right to Withdraw Consent
You have the right to withdraw at any time the consent you gave for marketing communications or promotional emails.
Right to Data Portability
You have the right to receive your information in a structured, machine-readable format.
To exercise these rights, contact our support team via live chat or email us at [email protected]. We will generally respond within 30 business days.
8. Protection of Minors
777cab services are for people aged 21 and above only. We do not knowingly collect any personal information from minors. Age verification at the time of registration is mandatory.
If we learn that a minor has registered on our platform, that account and all associated information will be deleted immediately. Parents who believe their child has registered on our platform, please email [email protected].
We advise parents to monitor their children's internet use and to use parental control software.
9. International Data Transfers
777cab primarily serves users in Bangladesh. However, parts of our technical infrastructure may be located in other countries. In such cases, we ensure that:
- Appropriate safeguards are in place for data transfers
- Proper data processing agreements have been executed with third parties
- Your information will remain protected in accordance with the standards set out in this privacy policy
- All necessary legal requirements are being met
10. Changes to the Privacy Policy
We may update this privacy policy from time to time. When any changes are made:
- The "Last Updated" date at the top of the page will be changed
- For important changes, we will notify you by email
- If you continue to use the platform after a policy is published, you will be considered to have accepted the updated policy
- We maintain an archive of previous versions, which can be provided upon request
We advise you to visit this page regularly so that you stay informed about the latest policy.
11. Contact Us
If you have any questions, concerns, or requests regarding rights related to this privacy policy, please contact us:
Privacy Support
777cab takes your personal information with the utmost seriousness. Through our SSL encryption, strict access controls, and regular security audits, we ensure that your information remains safe and secure at all times. Our expert team is always by your side for any privacy-related concerns.
Related policies & information: Terms & Conditions | Responsible Gaming | FAQ